Sales Support Associate in New York, NY at Cox Media Group

Date Posted: 1/10/2020

Job Snapshot

Job Description

At CoxReps our Sales Support Associates provide sales support to the sales teams, including order maintenance, office workflow, data compilation and correspondence with client stations and media buyers. In this position, you will work with Account Executives, Sales Managers and a Sales Support team to assist with a wide range of sales related functions including direct contact with clients.

Position Overview:

  • Assists Account Executives with order maintenance: order input, make goods, posts and invoices.
  • Accurately inputs broadcast orders for client stations.
  • Pull spots times, maintain current on-air contracts, report any adjustments to schedule.
  • Inform agency buyers of program changes and outstanding pre-empts.
  • Resolves discrepancies with agencies/buyers and negotiates makegoods.
  • Collaborates with Account Executives to build make good packages/offers.
  • Ensures all orders are confirmed and the in-house dashboard is up to date and reflects accurate order status.
  • Develops strong relationships with all station and agency personnel.
  • Assists Account Executive in negotiation of UD weight.
  • Good understanding of Word, Excel, PowerPoint, and Outlook
  • Performs general office duties including answering phones and other administrative duties as requested



Job Requirements


  • Well-organized and time managed.
  • Detail-oriented
  • Ability to handle multiple tasks
  • Strong written, math and oral communication skills. Solid interpersonal and customer service skills a must.
  • Enjoy working in a fast-paced environment, able to act with a sense of urgency and adhere to set deadlines
  • Word, Excel and PowerPoint
  • College degree preferred, preferably in communications, public relations, advertising or business.


  1. Customer Service Jobs
  2. Data Entry Jobs