Effective October 1, 2021, all newly hired CMG employees must be fully vaccinated against COVID-19 prior to their start date. CMG will provide reasonable accommodations as required by law for individuals unable to be vaccinated due to a medical condition or sincerely held religious belief.

Customer Success Manager - Cox Reps in New York, NY at Cox Media Group

Date Posted: 6/16/2022

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Summary

Cox Media Group is looking for a Customer Success Manager to join our team!

CoxReps is a subsidiary of Cox Media Group and is an Equal Opportunity Employer.

The Customer Success Manager is a high-level sales role responsible for the total revenue generated at agencies and clients in the assigned territory. The Customer Success Manager focuses on promoting local solutions to maximize linear and OTT revenue, and generate new business representing the full suite of CoxReps’ solutions. This role works closely with the Business Development team and Client Solutions Executives to bring local opportunities to clients and agencies. 


  • 50% Grow local revenue from assigned territories, clients, and agencies  
  • Leverage contacts to generate business and cultivate deep brand and agency relationships at all levels through focused client meetings, calls, and client-centric entertainment activities 
  • Continuously learn and present the value of local linear and OTT solutions to clients and agencies 
  • 50% Create new dollars through developing business
  • Manage pipeline and prospect effectively  
  • Communicate effectively internally with General Sales Managers, Local Partnership Executives, and Business Development team, as well as externally with high-level agency contacts and client-direct relationships.  
  • Be organized, operate with sense of urgency 



What we look for


  • Four-year college degree preferred 
  • Prior sales experience at a TV Rep firm or local TV advertising sales preferred.  
  • Strong proactive, self-motivated work style with great attention to detail and strong follow-through.  
  • Ability to build and maintain strong professional relationships.  
  • Demonstrate ability to grow and develop business 
  • Show initiative, anticipate problems, and offer solutions.  
  • Exhibit effective written and verbal communication.  
  • Proficiency with computer applications like Word, PowerPoint, and Excel.  
  • Ability to operate successfully with a sense of urgency.  
  • Excellent sales and people skills


CMG is an industry-leading media company with dominant brands, award-winning content, and exceptional people – and you could be one of them! We are a start-up built on a 100-year history of blazing trails in the world of media. Over that time, our skilled journalists and storytellers have covered war and peace, tragedies and celebrations, small moments, and global movements.  We are relying on our longstanding experience and entrepreneurial mentality to build a media company that is modern, agile, and uniquely positioned for the future.

We provide valuable local content to viewers in the communities we serve through our 33 high-quality, market-leading television stations in 20 markets, 53 top-performing radio stations delivering all genres of content in 11 markets, and numerous streaming and digital platforms. Our portfolio includes primary affiliates of ABC, CBS, FOX, NBC, and MyNetworkTV, as well as several valuable news and independent stations. We also offer a full suite of national, regional, local, and digital advertising services with CMG Local Solutions, CoxReps and Gamut.

We offer rewarding and challenging careers that encourage growth and development. We take care of our people with industry-leading total rewards offerings that includes medical, dental, vision, disability, life, and accident insurance as well as, a best-in-class wellness program, 401(k) matching and time-off programs.

We promote the safety and well-being of our employees by requiring that all newly hired CMG employees be fully vaccinated against COVID-19 prior to their start date. CMG will provide reasonable accommodations as required by law for individuals unable to be vaccinated due to a medical condition or sincerely held religious belief. 

If this description fits and CMG sounds like a company you want to work for, we’d love to have you join us. Apply today!



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